Privacy Policy

1. Introduction

Playmaker Football Academy ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Service.

2. Information We Collect

We may collect the following categories of personal data:

• Identity Data: name, username, date of birth.
• Contact Data: email address, phone number.
• Transaction Data: payment card details (processed securely by our payment provider — we do not store full card numbers).
• Usage Data: pages visited, features used, match statistics, in-app activity.
• Device Data: IP address, browser type, operating system.

3. How We Use Your Information

• To provide and maintain the Service.
• To process payments and manage subscriptions.
• To personalise your experience and deliver relevant content.
• To send transactional emails and service notifications.
• To detect, prevent, and address fraud or security issues.
• To comply with legal obligations.

4. Payment Data & Security

All payment transactions are processed through our MEPS-certified payment gateway. We use industry-standard SSL/TLS encryption. We accept Visa and Mastercard. We do not store your full card number on our servers.

5. Sharing Your Information

We do not sell your personal data. We may share data with:

• Payment processors (for transaction fulfilment).
• Cloud hosting providers (under strict data protection agreements).
• Law enforcement agencies when required by law.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service and comply with legal obligations. You may request deletion of your data at any time.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@playmaker.jo.

8. Cookies

We use essential cookies to maintain session state and improve your experience. You may disable cookies in your browser settings, though some features may not function correctly.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our Service.

10. Contact

For privacy-related enquiries, contact us at privacy@playmaker.jo.